Sales Operations Manager

3 days ago

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Logo of Jacuzzi Group

Jacuzzi Group

Jacuzzi Group is a company renowned for its innovation and leadership in the wellness and hydrotherapy industry. They offer a wide range of products including hot tubs, swim spas, saunas, and a variety of bathroom fixtures. Their products are designed to provide health benefits such as hydrotherapy for stress relief and post-exercise recovery. Known for their high-performance swim experiences and collaborations with athletes, Jacuzzi continues to innovate with technologies like the SmartTub® system for energy-efficient operation and the integration of infrared and red light therapy in their offerings.

Hot Tubs • Spas • Luxury Baths • Swim Spas • Premium Showers

1001 - 5000 employees

Founded 1956

🧘 Wellness

📋 Description

• Founded in 1956, the Jacuzzi® Brand has grown to become the premier manufacturer of functional products for the home and outdoor space. • The Sales Operations Manager at Jacuzzi Bath Remodel will play a critical role in enhancing the efficiency and effectiveness of our sales teams. • This position is responsible for developing and implementing sales strategies that streamline sales training processes, improve forecasting accuracy, and support overall sales performance. • You will work closely with sales leadership to identify areas for improvement within the sales operations function, focusing on data analysis, reporting, and operational execution. • Your insights will be vital in providing the sales teams with the necessary tools and information to achieve their goals and drive revenue growth. • Collaborate with Sales leadership to develop and execute sales strategies and goals across the nation. • Conduct data analysis to track sales metrics, trends, and opportunities for growth. • Manage the sales forecasting process and ensure accuracy through rigorous data evaluation. • Support training and onboarding of new sales team members through the development of operational materials. • Collaborate with leadership to further develop our nationwide training program. • Participate in a monthly, two-week, sales training class to onboard new Sales employees. • Maintain comprehensive documentation outlining sales processes and sales scripts. • Lead initiatives aimed at improving CRM utilization and reporting. • Monitor data accuracy and integrity across customer records, sales activities, and scheduling functions. • Develop and implement sales process workflows; provide training and support to sales users ensuring effective use of CRM. • Collaborate with Sales and IT teams to customize Salesforce to meet business needs. • Manage various sales-specific platforms for the national sales team. • Identify opportunities for system improvements within the sales process. • Update product catalogs and pricing information to reflect current offerings and market changes within platforms. • Regularly report sales performance to senior leadership, providing insights and actionable recommendations. • Other duties as assigned. • Oversee a small team of Sales Operations Specialists. • Provide oversight on the initial review of all sales contracts. • Develop and implement standard operating procedures to ensure consistency across the team. • Monitor team performance and provide ongoing feedback, coaching, and developmental opportunities. • Act as the escalation point of contact for complex paperwork issues.

🎯 Requirements

• Bachelor's degree in Business, Management, or a related field preferred • 5+ years of experience in sales operations, preferably within the home improvement or consumer goods industry. • Proven track record of improving sales processes and performance metrics. • Strong analytical skills with experience in data analysis and reporting. • Familiarity with CRM systems and sales analytics tools. • Excellent organizational skills and attention to detail. • Strong communication and interpersonal skills to facilitate collaboration across teams. • Ability to manage multiple projects and priorities in a fast-paced environment. • Experience leading teams or projects is a plus. • Problem-solving mindset with the ability to think strategically and innovatively.

🏖️ Benefits

• 401(k) with matching program • Paid time off (PTO) • Health insurance • Dental insurance • Vision insurance • Health savings account • Life insurance

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