Make every customer count with the complete Digital Experience Analytics platform.
user experience • analytics • ecommerce • web site optimization • digital experience
1001 - 5000
August 1
Make every customer count with the complete Digital Experience Analytics platform.
user experience • analytics • ecommerce • web site optimization • digital experience
1001 - 5000
• Foster relationships with key clients through ongoing support • Lead a team of CSMs to enhance customer satisfaction • Own gross retention, expansion metrics, and key performance indicators • Ensure high NPS, product adoption, use case alignment • Work with various teams to drive customer value and process improvements • Develop executive relationships, support business reviews & value alignment
• 7+ years in a consultative customer-facing role in software or consulting • 2+ years in first-line management • Demonstrated results in coaching, adoption growth, and customer satisfaction • Understanding of analytics, front-end web & mobile technologies, and common go-to-market frameworks • Strong analytical, process-oriented mindset with data-based decision-making • Knowledge in SaaS, Financial Services, or Ecommerce
Apply NowJuly 31
11 - 50
Support client success and ensure exceptional client relationships at a culinary service.
July 31
51 - 200
Foster trust-based client relationships to enhance satisfaction and retention for digital growth.
July 31
1001 - 5000
Drive client development and partnerships for innovative water and environmental solutions.
July 31
1001 - 5000
Manage client relationships and grow municipal engineering water services practice for clean water solutions.
July 31
11 - 50
Manage a team and enhance customer success for a compliance solutions platform.