Veterinary Relationship Manager
October 11
Description
• Responsible for driving growth and maximizing share of wallet for products • Serves as the key sales contact to optimize and support accounts • Leads the sales organization in achieving revenue and gross profit goals • Predicts customer needs, pain points, and opportunities for growth • Acts as a primary customer liaison for onboarding processes • Creates internal reports to optimize customer utilization and identify growth opportunities • Manages and maintains critical data within Salesforce.com to support the sales process
Requirements
• Bachelor’s degree or equivalent experience in Business, Communications, or a related field is required • Minimum of 5 years of relevant experience in sales, account management, or similar roles within the veterinary or healthcare industry • Proven history of consistently exceeding sales quotas and delivering on other objectives as assigned by management • Previous experience serving as a “player coach” by mentoring new hires or coaching teammates to improve performance • Demonstrates expert ability to work collaboratively in a matrix organization and effectively pull through business • Ability to predict and proactively serve customer needs/objectives with differentiated offers and solutions that Covetrus can deliver • Proven ability to interact with all levels of stakeholders in a customer’s business and engage in discussions about the totality of their operation, including identifying where third-party relationships could benefit their workflows • Consistently meets and surpasses sales goals, showcasing an expert understanding of the sales process, client needs, and effective relationship-building strategies • Can pivot and adapt in fast-moving, agile environments • Capable of dealing with business conflicts • Ability and willingness to engage in coaching conversations • Willingness to document best practices of sales skills for deployment to other areas of the sales organization – Being a talent multiplier from “beside” • Ability to partner closely with staff across departments to implement growth strategies • An expert understanding of CRM tools functionality and practical experience used to support the management of an account • Self-motivated and goal-oriented, requiring minimal day-to-day supervision
Benefits
• 401k savings & company match • Paid time off • Paid holidays • Maternity leave • Parental leave • Military leave • Other leaves of absence • Health, dental, and vision benefits • Health savings accounts • Flexible spending accounts • Life & disability benefits • Identity theft protection • Pet insurance • Certain positions may include eligibility for a short term incentive plan
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