Seasonal Customer Engagement Associate

November 8

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venture capital • financial technology

1001 - 5000

💰 Venture Round on 2019-01

Description

•With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. •The Customer Engagement Associate contributes to the success of Sur La Table by writing, sending and responding to 1:1 email communications that reflects Sur La Table’s voice and brand. •The Customer Engagement Associate is responsible for producing, editing, proofing copy and sending of these personalized customer emails that are sent on a 1:1 basis leveraging Lexer Contact (AI technology). •This position will report into the Director of CRM & Loyalty. •Please note this is a full-time seasonal hourly position.

Requirements

•Bachelor’s degree in English, Communications, or equivalent professional work experience. •1+ years retail copywriting experience OR •1+ years customer service experience •Able to work in a faced-paced environment, juggling multiple tasks to deliver copy on time. •Ability to self-manage, show initiative, and effectively meet and exceed goals. •Ability to learn the reporting tool and provide reports on a weekly basis. •Experience in MS Office. •Strong verbal and written communication skills. •A keen eye for details and accuracy