Director of Sales

November 23

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Logo of CSG

CSG

Business Support Solutions • Revenue Management • Customer Experience • Digital Transformation • Managed Services

5001 - 10000

Description

• Reporting to the Chief Revenue Officer, Payments • Director of Sales, responsible for driving acquisition of net new ISV, partner, and merchant accounts. • Capable of leading and mentoring a high-performing team while actively engaging in sales activities. • Develop and execute comprehensive sales strategy to identify and close accounts. • Hire, train, and coach a team of sales professionals, fostering a culture of accountability. • Collaborate with product and customer success teams to ensure seamless customer journey. • Monitor sales performance metrics and KPIs, preparing reports for executive leadership.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field. • 10+ years of progressive sales experience, with at least 5 years in a leadership role within the payments or fintech industry. • Proven track record of success in acquiring and scaling ISV, partner, and merchant accounts. • Demonstrated "coach/player" mentality—able to inspire and develop others while leading through personal sales engagements. • Deep understanding of the payments ecosystem and relevant sales strategies. • Strong interpersonal, communication, and negotiation skills. • Data-driven mindset with experience in leveraging CRM and analytics for sales optimization. • Ability to thrive in a fast-paced, results-oriented environment with changing priorities. • Experience working within a SaaS or business process automation environment. • Familiarity with regulatory and compliance standards in payments. • Demonstrated ability to cultivate strategic partnerships with technology providers and industry leaders.

Benefits

• Work from Home, in-office, or hybrid • Employee Belonging Groups • Healthcare: Dental, Medical, and Vision • Paid Vacation, Volunteer, and Holiday Time Off • And so much more!

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