Healthcare Customer Service Representative

Yesterday

🇺🇸 United States – Remote

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

💵 $17 - $31 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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CVS Health

WebsiteLinkedInAll Job Openings

Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Description

• Handle inbound calls from medical offices, physicians, and healthcare providers • Support the Prior Authorization Department • First-line contact with customers • Set the tone for company support services • Evaluate and drive process improvements • Collaborate with business partners

Requirements

• 1+ year of Customer Service experience • Previous experience working in Windows, Microsoft or similar application • Six months of high volume call center customer service experience (preferred) • Prior Healthcare experience with benefits, insurance, and prescriptions (preferred)

Benefits

• Comprehensive benefits package including medical, dental, vision insurance • Sixteen paid days off for employees • Ten paid holidays • 401(k) retirement savings plan • Employee Stock Purchase Plan • Fully-paid term life insurance plan • Short-term and long-term disability benefits • Numerous well-being programs • Education assistance • Free development courses • CVS store discount • Discount programs with participating partners