Senior Implementation Manager

Yesterday

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Logo of CVS Health

CVS Health

Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

Description

• Responsible for directing all aspects of customer benefit plan implementation. • Partner with all key stakeholders to identify and address critical implementation issues. • Acts as a single point of contact for benefit plan implementation. • Develops and executes implementation strategy consistent with customer expectations. • Ensures strategy is administered in accordance with all performance guarantee arrangements. • Engages team members to follow through on their responsibilities. • Evaluates impact of customer requested exceptions and develops reasonable alternatives. • Solicits and assesses customer feedback to enhance quality improvement.

Requirements

• Minimum 2+ years in depth knowledge of Health Plans/Benefits Implementation experience. • Health Plans/Benefits Implementation experience. • Project management and leadership experience. • Negotiation and conflict resolution skills. • Ability to remain flexible yet focused during stressful situations. • Attention to detail and accuracy. • Ability to express complex concepts clearly. • Highly organized and able to prioritize multiple assignments.

Benefits

• Medical, dental, and vision benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan. • Fully-paid term life insurance. • Short-term and long-term disability benefits. • Paid Time Off (PTO). • Paid holidays throughout the year. • Education assistance. • Free development courses. • CVS store discount.

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