RevOps Deal Administrator

February 27

Apply Now

Receive Emails with Similar Jobs

Cyara

WebsiteLinkedInAll Job Openings

Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.

IVR Testing • Contact Center Testing • Customer Experience Testing • Contact Center Monitoring • Chat Testing

201 - 500 employees

Founded 2011

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2022-01

📋 Description

• Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. • Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. • Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. • We are seeking a RevOps Deal Administrator to join our Revenue Operations team. • The RevOps Deal Administrator is responsible for providing crucial administration and operational support to the sales team to facilitate quote and order execution while enhancing efficiency. • They will actively work with sales, legal, finance, and other cross functional teams to ensure compliance and optimize operational processes to drive successful order execution.

🎯 Requirements

• Bachelor’s degree or global equivalent experience preferred. • 3+years of experience in Sales Operations, Deal Support, or Commercial support. • 3+years minimum experience using Salesforce.com, CPQ, DocuSign CLM (or similar order creation/execution tools). • Experience with Quote and Order Form creation and special terms and conditions related to non-standard agreements. • Continuous improvement mindset with a focus on process optimization. • Experience supporting Revenue teams in a B2B Software company. • Clear communicator with excellent written, verbal, and listening skills. • Ability to build relationships effectively across global teams. • Strong diagnostic and problem-solving skills.