Customer Success Manager

September 28

Apply Now

Receive Emails with Similar Jobs

CybelAngel

WebsiteLinkedInAll Job Openings

Digital Risk Protection • Data Breach Prevention • Stop Data Leaks • Threat Intelligence • Cybersecurity

51 - 200

💰 $36M Series B on 2020-02

Description

• At CybelAngel, we see beyond perimeters to protect businesses from the most critical digital threats. • Our 180+ team members around the world provide cybersecurity solutions to Fortune 500 Global companies. • Our advanced software, and our expert cyber analyst team, detect and resolve critical threats, long before they fall into the hands of cyber criminals. • You will be the point person, post sale of the customer lifecycle, for all things CybelAngel; for the accounts you cover. • You will work closely with a cybersecurity analyst to drive adoption and satisfaction of CybelAngel products and services by focusing on customers business outcomes in the cybersecurity industry. • You will report to the Vice President of Customer Success.

Requirements

• 2 years experience in a Customer Success or Customer Relationship Management role with large enterprise accounts (preferably in SaaS) in a cross functional environment • English & Spanish fluent (you will be working closely with Spanish-speaking clients) • Demonstrated ability to work with C-level executives/decision makers • Your history includes a proven track record of upsell, cross sell, renewals and account management of exceeding retention goals and uncovering new expansion opportunities. • You pride yourself with strong interpersonal skills and an ability to work in a fast paced environment. • You have excellent communication skills, attention to detail and multi-tasking skills.

Benefits

• Start date: December 2024 • Salary range: 90K$ - 95K$ based on your level of seniority and competencies you will demonstrate during the hiring process • 20% bonus, based on company and individual performances • Competitive Benefits Package (health, dental, vision, disability and life) • PTO (20 days per year) & Holidays (11 per year in the US + 2 floating days) • Remote budget to get properly settled at home • Remote options from everywhere in the US • Travel all around the USA to meet clients and to France on a regular basis