DeepHealth
DeepHealth is a company specializing in AI-powered radiology informatics and population screening solutions. Their product offerings include advanced diagnostic imaging tools, workflow management systems, and a cloud-native operating system that enhances the efficiency and accuracy of diagnostic processes in healthcare. DeepHealth focuses on improving cancer detection through its solutions, which are designed to integrate seamlessly into existing medical workflows across a variety of imaging modalities.
Technical Support Engineer
February 24
DeepHealth
DeepHealth is a company specializing in AI-powered radiology informatics and population screening solutions. Their product offerings include advanced diagnostic imaging tools, workflow management systems, and a cloud-native operating system that enhances the efficiency and accuracy of diagnostic processes in healthcare. DeepHealth focuses on improving cancer detection through its solutions, which are designed to integrate seamlessly into existing medical workflows across a variety of imaging modalities.
📋 Description
• Troubleshoot and resolve customer technical issues, preventing them from occurring again. • Provide clear and complete answers to customer inquiries, educating where necessary. • Perform software updates and maintenance when necessary. • Perform paid On-call shifts to cover work outside of office hours. • Quickly and fully understand new concepts and ask appropriate questions. • Drive constant improvement, both for the company and personally. • Build strong relationships both internally and externally.
🎯 Requirements
• Experience in customer service or support. • Significant experience in technical service OR a technical degree. • Strong troubleshooting capabilities. • Experience in a Command Line Interface environment OR programming experience. • Ability to work flexible hours as necessary. • Strong written and verbal communication skills.
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