Client Relationship Manager - II
November 6
🇺🇸 United States – Remote
💵 $65k - $75k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
🗽 H1B Visa Sponsor
Description
• Client Relationship Manager II serves as primary contact for valued clients • Build strong client relationships, identify and solve recurring issues • Collaborate with cross-functional teams to improve products and services • Opportunity to work directly with company executives and finance departments • Ideal for an ambitious, early-career professional eager to learn and grow
Requirements
• 3-5 years of client-facing experience in a professional setting • Experience working with financial or technical products/services • Demonstrated ability to communicate effectively with business owners and finance professionals, along with long term relationship building skills • Demonstrated ability to learn and adapt to new technologies and software platforms quickly • Optional Experience: • Experience using a Customer Service or Customer Relationship Management platform such as Salesforce, Zendesk, Hubspot, DialPad • Experience in crucial conversations and negotiations • Experience in the transportation or logistics industry • Experience with creative problem solving • Familiarity with factoring or other financial services • Background in accounts payable, accounts receivable, or billing processes • Previous work in a startup or fast-paced environment • Experience with data analysis tools or basic SQL
Benefits
• Fully remote work by design • Generous option (equity) grant opportunities • Company laptop; $1,000 home office build-out allowance • $50/month mobile phone / $75/month Wi-Fi allowances • Unlimited paid time off (PTO) • Generous parental leave policy • 100% PAID medical, dental and vision insurance • Short term disability; long term disability; life insurance • 401k with potential future employer match • $100/month wellness allowance • $1,000/year professional development allowance • Biannual in-person retreats for fun and learning • Volunteer days in your local community
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