Dexcom
Dexcom is a leading provider of continuous glucose monitoring (CGM) systems, revolutionizing how people manage diabetes and track their glucose levels. Known for their best-in-class glucose biosensing technology, Dexcom offers products like the Dexcom G7 CGM system, which provides real-time glucose monitoring and insights to help individuals become healthier. Founded in 1999, Dexcom has consistently innovated in the field of diabetes management, empowering users to take control of their health with accurate and advanced glucose monitoring solutions. Their products are designed for both adults and children and do not require a prescription.
Continuous Glucose Monitoring • Medical Devices • Diabetes • Decision Support • Data
Technical Support 2
3 days ago
🇨🇦 Canada – Remote
💵 $58.2k - $97k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
Dexcom
Dexcom is a leading provider of continuous glucose monitoring (CGM) systems, revolutionizing how people manage diabetes and track their glucose levels. Known for their best-in-class glucose biosensing technology, Dexcom offers products like the Dexcom G7 CGM system, which provides real-time glucose monitoring and insights to help individuals become healthier. Founded in 1999, Dexcom has consistently innovated in the field of diabetes management, empowering users to take control of their health with accurate and advanced glucose monitoring solutions. Their products are designed for both adults and children and do not require a prescription.
Continuous Glucose Monitoring • Medical Devices • Diabetes • Decision Support • Data
📋 Description
• Provide troubleshooting assistance to determine service inoperability • Assist with patient inquiries and technical issues • Document information and recurring technical issues • Promote high-quality tech support standards
🎯 Requirements
• Language fluency in both English and French – written and oral communication • Able to work flexible hours on a rotating schedule including evenings, holidays and weekend • Excellent customer service skills • Ability to solve complex problems.
🏖️ Benefits
• Health benefits including medical, dental, and vision • Flexible hours • Ability to work from home • Professional development opportunities
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