Global Account Manager

October 15

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DomainTools

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Description

• DomainTools is looking for an experienced Global Account Manager to help enable DomainTools customers to see the highest value from our data services. • The ideal candidate will be a proven relationship builder with a deep passion and curiosity about technology and demands the highest level of customer support. • You will use your extensive experience and consultative selling skills to communicate our solutions to a highly technical audience at some of the largest companies in the world. • You will be responsible for maintaining relationships with our customers to drive high retention rates and successfully position DomainTools as a critical element in their security architecture. • You will be responsible for managing accounts from initial onboarding through securing renewals while also having responsibility for expanding and growing bookings within your accounts. • This role will contribute to the overall go-to-market (GTM) team, work in a dynamic environment and deliver messaging and product feedback back into the rest of the organization.

Requirements

• 3+ years experience in global multinational account management roles working with technology solutions. • Direct account experience working with the largest global organizations (Global F100) and country governments. • Direct experience with cybersecurity solutions, DNS specific experience preferred. • SaaS offerings experience, with a proven track record of success in both retention and expansion. • Ability to influence key decision makers and to negotiate effectively based on value and time to close. • An analytical approach to customer engagement, pipeline management, and improving overall customer success and support. • Ability to multitask and manage multiple priorities effectively, collaborate internally to get things done and be accountable for your performance based on assigned goals. • Be available to travel during the year to represent DomainTools at trade events and shows to help drive pipeline growth and increase DomainTools brand presence. • Meet or exceed role specific KPIs.

Benefits

• DomainTools offers a comprehensive benefits package to our employees that includes fully paid medical, dental and vision insurance premiums. • A 401k retirement plan with company matching. • Basic life insurance. • Flexible PTO and additional well-being benefits. • DomainTools embraces diversity, equity, and inclusion to its fullest as an equal opportunity employer. • We encourage people of all backgrounds, ages, perspectives, and skill sets to apply.