Technical Support Engineer
October 10
Description
• Working to ensure potential and existing customers are successful in implementing Doppler while driving continuous improvement in documentation and educational resources. • Helping customers onboard to our platform and guiding them as their requirements evolve over time. • Ensuring customers manage config and secrets the right way to increase developer productivity and security.
Requirements
• 2-3 years of experience providing technical support, solving customer-specific problems, and helping customers with workarounds where required. • Experience in deploying applications to a variety of hosting platforms and cloud providers. • Proficiency with at least one programming language (Typescript and Bash experience a plus). • Experience with tools such as GitHub Actions and technologies such as Docker, Kubernetes, and Terraform is desired.
Benefits
• Equity at an early-stage, fast-growing startup • Premium health insurance (medical, dental, vision) • Guilt Free Unlimited PTO - 3-week minimum strongly encouraged! • Upward Mobility • Learning and Development Stipend • Wealth Advisor • 401k • Pregnancy & Family Leave • Fertility & Adoption Benefits • Equal Compensation (regardless of gender or race)
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