3 days ago
🇺🇸 United States – Remote
💵 $70k - $90k / year
⏰ Full Time
🟠 Senior
💰 Account Manager
🦅 H1B Visa Sponsor
• Master an understanding of our partnership program; serve as a subject matter expert • Develop and maintain relationships with strategic partners at all relevant levels • Execute against contractual agreements for assigned partners focusing on account renewals and retention, as well as show benefit to the partner to expand marketing where applicable • Conceive and develop marketing campaigns, including creative and copy, working side-by-side with assigned partners, to ensure partnership goals are achieved and campaigns are flawlessly executed • Track and analyze partner campaign results; subsequently, prepare and create meaningful reporting for both internal use and for partner presentations • Create annual partnership plans, forecasting and budgeting in tandem with the team • Maintain partner invoicing and create financial reconciliation records • Travel or video meetings to present detailed business reviews, partnership financials, and growth opportunities to multiple levels of partnership management • Working cross-functionally, launch new partnerships with full accountability for successful, on-budget, and on-time integrations • Facilitate meetings with technology teams, both internally and in concert with partners, to create, enhance and/or troubleshoot integrations • Ensure we are efficiently leveraging best practices and resources from different departments • Support junior staff members and assist in their growth and development
• Bachelor’s degree required • 5 to 10 years + experience in strategic account / relationship management, preferably in loyalty account management • Business development skills and experience with the ability to deepen / expand relationships with existing partners and renegotiate / renew agreements as needed • Strong problem-solving, financial & analytical skills; strong project management acumen with a high level of detail orientation • Excellent communication (oral, written, presentation), organizational, and intrapersonal skills with the ability to collaborate effectively with various teams • Experience working in fast-paced, dynamic environments and managing multiple priorities • Ability to travel, less than 5%
• Remote work model • Medical benefits, 401K matching • Generous paid time off • Online Learning Management System providing free access to nearly 500 training modules and personal development programs
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