Business Development Consultant

2 days ago

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ECIS, the Educational Collaborative for International Schools

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Your platform for international education

Professional Learning • Advocacy • Research • Funding (Grants and Fellowships) • Advisory

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Description

• Manage a portfolio of accounts to achieve long-term success. • Directly responsible for achieving budgeted sales from Pamoja products within the territory. • Set and track your region's sales account targets aligned with company OKRs. • Develop positive relationships with clients, act as the point of contact, and handle customers’ needs. • Undertake a consultative customer needs analysis to identify the buying motivation for adopting Pamoja Online Courses as an integral part of the school's curriculum. • Generate new business utilising existing and potential customer networks. • Manage all new customer opportunities through the Pamoja sales cycle, from prospect to close, ensuring all opportunities are logged accurately in the CRM. • Resolve conflicts and provide solutions to customers promptly. • Support Finance with chasing up unpaid invoices for your school accounts. • Provide weekly goals/forecasts and reports as required. • Report on the status of accounts - track and monitor the health of customer accounts through regular health checks/pulse checks. • Communicate professionally, effectively, and knowledgeably internally and externally at all levels, both in person and via phone or video call. • Represent Faria/Pamoja at worldwide IB conferences. • Ensure that customers receive the highest level of consistent customer service. Display a positive, enthusiastic, and professional attitude and manage customer issues appropriately. • Coordinate with the School Services/Admissions teams to ensure a smooth client transition at the point of registration. • Work individually and as part of a team, creating and maintaining positive relationships within each targeted school. • Work closely with the Faria AM’s/Sales team to share customer information and support lead generation across products for Faria and Pamoja. • Contribute to team professional development. • Work closely with Marketing, School Services, and Academics to support and share relative business intelligence and market trends.

Requirements

• 3+ years prior sales or account management experience in EdTech or SaaS. • Strong written and oral English communication skills with careful attention to detail and a natural flair for building effective relationships. • Interest in EdTech and desire to make life better for students and schools. • School admissions/administration/technology experience is a bonus. • A passionate, competitive attitude, & ambition to achieve. • Demonstrated self-learning. • To thrive in a dynamic, fast-evolving environment, a team player with exceptional influencing and communication skills and a flexible approach is essential. • A candidate who understands having conversations at different levels of the education sector and adapting their skills and knowledge to varying needs.

Benefits

• Monthly Health & Wellness Allowance • Office lunch & team socials • Professional Development opportunities • Unlimited book budget. • Additional benefits such as pension and 25 days holiday also apply.