Director of People Operations - Culture

September 17

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Effective School Solutions

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Mental Health Services in Schools

51 - 200

Description

• Establish and implement human resources policies and procedures in partnership with our executive team and clinical leadership. • Lead all employee relations initiatives including grievances and investigations, coaching and feedback, and engagement and retention. • Drive the compliance process to guarantee that ESS adheres with all federal and state laws and regulations. • Identify and improve HR processes to increase the team’s efficiency and impact across the company. • Oversee and project manage compliance efforts for third-party reimbursement initiatives, ensuring accurate and timely handling of employee data in accordance with regulatory requirements. • Evaluate and revamp the onboarding process to ensure that all staff are efficiently onboarded in accordance with district and state policies, providing a warm and welcoming introduction to the organization. • Develop and oversee implementation of company policies including PTO, training needs, and any other legal requirements. • Oversee the organization’s benefits program including partnering with benefit brokers. • Manage the day-to-day relationship with our HRIS provider (ADP). • Provide coaching across all levels of the company, providing solutions and interventions as necessary. • Continuously learn and adjust practices to support best practices, regulatory changes, employment law, and emerging technologies. • Oversee regional programs and initiatives to reinforce company culture and morale. • Ensure that staff members are onboarded successfully to the organization. • Conduct regular periodic outreach with new hires to assess job satisfaction. • Facilitate quarterly training for staff and managers on a range of HR related initiatives. • Plan and coordinate staff engagement initiatives to increase collaboration, community, and connection. • Manage two HR Generalists who support our potential and current employees with all HR related requests and questions. • Support with additional People team projects and initiatives as necessary.

Requirements

• You have 8+ years of progressive HR experience including at least 3 years leading a dynamic and responsive people team. An HR certification (SHRM-SCP, PHR) is preferred. • You have a breadth of knowledge of federal and state labor laws and regulations and can establish policies and decision making process using this knowledge. • You have experience in leveraging technology to track HR data and support employee engagement. • You quickly establish rapport, build credibility, and create relationships at all levels within a company. • You are an adaptable and organized leader who can toggle between multiple priorities. • You are excited about the opportunity to scale a company and skilled in establishing process and system where there isn’t a set structure. • You are self-motivated and can take initiative to drive to results in a fast-paced environment. • You bring a low ego to your work and thrive in a highly collaborative environment.