Remote Account Manager - Lead
November 9
Description
• This role will focus on delivery of RAM sales activities while building a business case and strategy to increase the team, alongside the Head of Sales. • The RAM lead actively participates in annual one team planning, driven by customer and sales analysis. • The RAM team works in conjunction with the field sales team, increasing the reach, frequency and value of our customers. • They will demonstrate the value of Elanco products to enhance customer adoption of our brands, with timely account follow-up and tool selection to meet sales objectives. • The RAM team generate sales directly or indirectly through remote calls and/or other virtual channels to our veterinary customers. • RAM is a key pillar of our omnichannel strategy and must collaborate closely with marketing to enhance the customer experience. • RAM is held accountable for delivering sales results through the application of our Customer Value Selling (CVS) model, implementing agreed tactics and meeting identified KPI’s.
Requirements
• Passion for the animal health industry, customer service, sales and teamwork. • Minimum bachelor’s degree or equivalent required. • NOAH qualified. • 5 years sales experience, preferentially with tele-sales component, animal health industry experience. • Excellent interpersonal and communication skills. • Leadership experience preferred. • Good IT skills. • Ability to analyze sales data, evaluate performance and prioritize strategy and targets. • Excellent communication and presenting skills using a variety of platforms. • Strong learning agility. • Organizational and implementation skills. • Ability to work independently and be results driven. • Personal accountability with high initiative and sound work ethics. • Knowledge of Office 365 applications.
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