Backoffice Sales Administrator

4 days ago

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EP EQUIPMENT

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Electric Stacker • Electric Pallet Truck • Forklift

1001 - 5000

Description

•Do you want to be part of a leading innovator in material handling technology and revolutionize the world of forklift trucks? •We are looking for a full-time Backoffice Sales Administrator - Italy (m/f/d) located in Bologna, Italy. •Act as the primary contact for customers, coordinating communication between them and the EP organization. •Manage customer orders and vehicle procurement, ensuring accurate and timely execution in the ERP system. •Support the dealer network across Europe with a focus on Italy, assisting with dealer onboarding and acquisition. •Plan and oversee truck deliveries in collaboration with logistics providers and internal teams. •Provide proactive customer communication, sharing updates on sales measures and promotions. •Assist the Sales Managers by preparing materials and handling ad-hoc administrative tasks.

Requirements

•Previous experience in sales support, order processing, or customer service, ideally in a B2B environment. •Familiarity with CRM and ERP systems, knowledge in HubSpot is an advantage •Experience in transport and logistics coordination is highly desirable, but not a must. •Strong communication skills with a customer-focused mindset. •Ability to multitask and maintain an overview in a fast-paced, dynamic environment. •Excellent organizational skills and attention to detail. •Comfortable with telephone communication and managing customer relationships across regions. •Fluency in Italian and English (written and spoken); additional languages are an advantage.

Benefits

•You take on your own area of responsibility and help to build our business in Italy. •We encourage open communication, self-organization and the active involvement of all team members. •Get access to the corporate benefits portal with attractive discounts.