Payor Partnerships Manager

March 13

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Equip

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Equip is a virtual clinic dedicated to treating eating disorders through evidence-based and personalized care. Their approach includes a dedicated care team consisting of therapists, dietitians, and mentors, all working together to support patients in overcoming challenges associated with eating disorders. By focusing on integration with patients' family and support networks, Equip aims to create a supportive environment for recovery.

201 - 500 employees

Founded 2019

⚕️ Healthcare Insurance

🧘 Wellness

📚 Education

📋 Description

• The Payor Partnerships Manager is responsible for serving as a trusted partner for our health plans, from implementation through ongoing value delivery, and is accountable for year-over-year retention and expansion. • Works closely across internal teams to manage day-to-day client interactions, lead health plan reporting and analytics, and identify areas of improvement/innovation in line with health plan partner goals. • Must be able to build strong relationships and lead contracting conversations with health plan executives, serving as the subject matter expert for their program delivery strategy, operational customizations, and overall outcome metrics. • Support multiple health plan partners from implementation through ongoing value delivery. • Serve as an intermediary to fairly represent client interests and needs to internal stakeholders. • Quarterback day-to-day program delivery, working closely with internal stakeholders to deliver on program KPIs. • Partner with the Patient Acquisition team to execute on payor penetration strategy to identify referral partners within each health plan. • Accountable for health plan satisfaction, renewals & expansion opportunities to new markets, states, and lines of business. • Produce and deliver high-quality, actionable client meeting agendas, report content, etc. • Ensure our clients are well-positioned for program success by executing a best-in-class implementation and account management strategy that achieves key program milestones and exceeds expectations.

🎯 Requirements

• Bachelor's degree from an accredited institution. • Previous experience in mental health working with Managed Care Organizations. • Proven experience working with multidisciplinary teams to deliver against aggressive project timelines using project management tools and processes. • Strong interpersonal skills with a proven ability to build strong working relationships, navigate various roles and responsibilities within complex organizations, and effectively represent the needs of both the Equip team and the health partner client. • Demonstrated experience owning and managing multiple concurrent relationships with a diverse client base. • Key analytical abilities to generate program KPIs and insights both for internal and external stakeholders with an eye towards operational excellence and superior value delivery. • Strong understanding of the healthcare landscape, specifically payer and provider-focused. A passion for living Equip's mission and values.

🏖️ Benefits

• Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. • Competitive Medical, Dental, Vision, Life, and AD&D insurance. • Equip pays for a significant percentage of benefits premiums for individuals and families. • Maven, a company paid reproductive and family care benefits for all employees. • Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more! • $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. • One-time work from home stipend of up to $500.