Director - IT Infrastructure
October 22
Description
• Lead IT team overseeing core platforms (network, help desk) • Drive technology alignment as Evergreen scales • Manage team budget and seek cost efficiencies • Collaborate with IT leadership for growth initiatives • Ensure technology training for field teammates • Optimize processes and IT service management
Requirements
• Seven (7) years of experience in IT infrastructure management • Five (5) years of experience working with executive leadership (e.g., Vice President level and above) • Five (5) years of technology experience from within a healthcare organization • Five (5) years of experience overseeing projects or programs requiring the integration of cross-functional technology and/or business solutions • Five (5) years of experience with IT Service Management (ITSM) and frameworks (e.g., ITIL) • Five (5) years of experience with telephony/contact center solutions • Three (3) years of experience with Microsoft cloud-based services (Office365, Azure AD, Azure) • Three (3) years of experience managing Tier-1 Help Desk function • Three (3) years of experience managing end user computing procurement and provisioning processes • Three (3) years of experience managing network operations and circuits • Three (3) years of experience managing operating and/or capital budgets • Three (3) years of experience as a people manager • Excellent communication skills, both written and verbal • Intermediate skills with MS Office Suite of products including Outlook and Teams • Knowledge of healthcare privacy and security practices
Benefits
• Competitive base pay with bonuses • Paid time off starting at four weeks for full-time employees • 12 paid holidays per year • Reimbursement for continuing medical education • 401k with match • Health, dental, and vision insurance • Family-friendly policies that support paid parental leave and flexible work arrangements • Robust training and development program
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