Customer Success Specialist

2 days ago

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Everyday Health

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51 - 200 employees

Founded 2002

⚕️ Healthcare Insurance

🧘 Wellness

📱 Media

Description

• Everyday Health Group is a leader in patient and provider education and services • Looking for a Customer Success Specialist to join Account Management team • Responsible for providing outstanding customer service, maximizing revenue and exceeding team targets • Collaborate with inside sales representatives and sales leadership • Manage existing physician and practice accounts, secure account renewals

Requirements

• 1-3 years of sales account management experience, ideally with previous exposure to the healthcare industry and/or healthcare providers • Ability to organize and maintain multiple tasks & accounts at once • Provide outstanding customer service • Ability to be flexible and work in a fast-paced environment • Excellent written and verbal skills • Experience with sales teams, sales partners, or b2b customers • Bachelor’s degree • Experience with Salesforce is preferred • Experience with PowerPoint, Excel & email marketing platforms is preferred

Benefits

• Competitive salaries • Robust health and wellness benefits including medical, dental, vision, life and disability benefits • Flexible Spending accounts • 401(k) with company match • Employee Stock Purchase Plan • Pregnancy and Parental leave • Family Planning Support via Maven • Flexible Time Off • Volunteer Time Off • Fitness Reimbursement • Employee-focused engagement and education programs • Company-sponsored events