Senior Product Manager - Optimization, Cloud

January 27

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FICO

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FICO is a leading analytics and software company renowned for its FICO® Score, a tool widely used by lenders to assess credit risk. The company offers a comprehensive platform that leverages data, AI, and machine learning to power intelligent decision-making and customer engagement across various industries. FICO's solutions span fraud detection, credit scoring, and customer lifecycle management, making it vital to sectors such as finance and telecommunications. Its innovative products help businesses optimize outcomes through real-time analytics, business composability, and scenario management.

Predictive Analytics • Decision Management Tools and Applications • Scores • Consultancy • B2B Enterprise Software

1001 - 5000 employees

Founded 1956

💸 Finance

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• The role provides an exciting mix of product management, development support, user support and customer interaction, whilst contributing directly to customer deliverables and the successful usage of FICO Xpress, Xpress Insight and Optimization Solution capabilities. • This role will involve the challenges of creating and deploying production-grade cloud applications based on the latest analytic decisioning technologies. • Your work will have significant visibility and be crucial to delivering the growth goals of the business. • Shape the technical roadmap to continuously deploy Xpress, Xpress Insight and our Optimization Solutions on FICO’s cloud platform, public clouds (e.g., AWS, GCP, Azure) and on customer data centers. • Communicate business and stakeholder needs with engineering partners, ensuring products and requirements are understood and defined as Initiatives/Epics/Stories with SMART acceptance criteria in Jira. • Create examples and marketing & sales materials as well as contribute to training material for running software on FICO Platform and public clouds. • Deliver compelling product demonstrations / webinars to internal and external audiences. • Collaborate with FICO Product Support and PreSales in providing expert level guidance when implementing our software.

🎯 Requirements

• Proficiency working experience in Kubernetes, OpenShift and container-based architecture. • Advanced knowledge of database management, authentication (SAML2), credential management, third-party API integration. • Experience with cloud computing and data science notebook tools, such as Google Colab, Amazon Sagemaker, Jupyter. • Experience using optimization software, such as FICO Xpress / Xpress Insight, Gurobi, Cplex, AIMMS, AMPL, or Gams. • Experience in using and deploying decision or marketing optimization software, preferably FICO Xpress Solutions (e.g. ADS, LPO, DO), SAS Viya/Optimization, Experian Optimize would be a plus. • Experience with customer-facing engagements a plus. • Strong team player with ability to collaborate effectively across geographies/time zones. • The candidate must hold, or be close to obtaining, a degree qualification, ideally in a numeric discipline e.g., mathematics, statistics, computer science or operations research.

🏖️ Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.