last mile delivery β’ order fulfillment β’ service parts management β’ inbound logistics
3 days ago
last mile delivery β’ order fulfillment β’ service parts management β’ inbound logistics
β’ The Strategic Account Manager is responsible for customer retention and growth. β’ A problem solver who seeks to build long-term relationships with customers. β’ Manage assigned accounts in Salesforce. β’ Ensure compliance with the sales process. β’ Manage communications and ensure customer satisfaction. β’ Ensure existing client accounts are achieving budgeted objectives. β’ Develop and monitor account specific metrics. β’ Manage client expectations and communicate with clients regularly. β’ Create, review and update all client statements of work. β’ Retain clients and attain budgeted targets. β’ Track daily activity related to leads, accounts, contacts and opportunities in Salesforce. β’ Develop and maintain effective internal and external relationships. β’ Prepare volume forecasts by client. β’ Participate in proactive team efforts to achieve goals.
β’ Bachelorβs Degree in business or other relevant field. β’ 3-5 years experience in Sales, Inside Sales and/or Client Support Operations experience in 3PL industry a plus.
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πΊπΈ United States β Remote
π΅ $1.3k - $1.6k / year
β° Full Time
π‘ Mid-level
π Senior
π° Account Manager