Senior Account Manager - Team Leader

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Flores & Associates, LLC

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Flexible Spending Account (FSA) Administration • Health Reimbursement Account (HRA) Administration • COBRA Administration • Health Savings Account (HSA) Administration • Commuter Benefit Account Administration (CBA)

201 - 500

💰 Private Equity Round on 2022-09

Description

• Managing a team of Associate Account Managers and Account Managers. • Responsible for providing complete client satisfaction for services delivered. • Articulate extensive knowledge of necessary IRS Code and general employee benefit knowledge. • Field questions and handle requests from clients and Account Managers. • Manage daily participant account data including exception reports and claims. • Provide high level customer service to assigned clients and participants. • Assist Account Managers with client questions regarding benefit selection.

Requirements

• 2-5 years of relevant Account Management work experience, preferably at Flores. • Previous experience in benefits management or related field required. • Preferred associate or bachelor’s degree, but not required. • Detail orientated with strong organizational and prioritizing skills. • Strong interpersonal skills and the ability to handle conflict professionally. • Above average analytical and problem-solving skills.

Benefits

• Competitive medical, dental, and vision benefits for employees and their families. • Company funded HSA’s. • Pre- and Post-tax 401k’s with a company match up to 5%. • Life Insurance, Accident Insurance, Pet insurance, and more! • Generous vacation policy and a Life Balance Reimbursement Plan to support this. • Volunteer program to support our team members as they help organizations they care about.