Head of Customer Success - Food Technology, Quality & Technical

2 days ago

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Foods Connected Ltd

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Supply Chain Management • Trading and Planning Management • Quality Control Management

51 - 200

Description

• Oversee and support the implementation of Foods Connected tools with customers. • Contribute to account development and growth within key client sites. • Act as a primary point of contact for key customers. • Develop business with new customers in the UK and Europe. • Provide strategic advice to the board.

Requirements

• 5+ years’ experience in a role within the Supply chain of the food industry interacting with Software systems for tracking production, quality, suppliers or procurement. • Prior experience with the Food industry. • Project Management qualification and or membership (Prince 2, PMI, APM membership) • Knowledge of software solutions utilised across the Food Industry. • Microsoft: 365 Suite (Excel, PowerPoint, etc.) • Proven experience in a managerial position. • Demonstrable experience in developing strategic and business plans. • Experience in leading and growing a team in a lean customer driven process. • Strong experience in business development strategies, customer engagement and customer negotiation. • Thorough knowledge of market changes and forces that influence the company. • Strong understanding of finance and measures of performance. • Familiarity with management best practices & excellent organisational and leadership skills. • Excellent communication, interpersonal and presentation skills. • Outstanding analytical and problem-solving abilities.

Benefits

• Competitive Base Salary • Clear Career Progression • Flexible Working Hours • Generous Holiday Package - 25 Days + 10 Public Holidays • Secure Company Hardware • Healthcare