Account Manager

2 days ago

Apply Now
Logo of Ford Motor Company

Ford Motor Company

Automotive • Financial Services • Mobility

10,000+

💰 Post-IPO Debt on 2023-08

Description

• As a Ford Pro Account Manager, you will be the face of Ford Pro, responsible for strategically managing a portfolio of assigned account(s) for commercial customers purchasing commercial fleet software & services. • You will foster strong relationships with key client executives, ensuring the delivery of their technical and operational needs to drive high customer satisfaction. • Develop customers account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success. • You will develop and implement a comprehensive client success strategy that aligns with Ford Pro’s business objectives, focusing on increasing client adoption, retention, and growth.

Requirements

• Bachelor's degree • 10+ years in Customer Success and Account Management • Ability to analyze complex data and draw appropriate conclusions & recommendations • Prior Fleet account management/sales experience • Prior experience working with Dealers and/or Commercial Fleet customers • Ability to provide problem-solving, analysis, and critical thinking • Experience working with 3rd party suppliers • Adept user of Microsoft Office, especially Microsoft Excel • Familiarity with Salesforce

Benefits

• Immediate medical, dental, and prescription drug coverage • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more • Vehicle discount program for employees and family members, and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time.

Apply Now

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