Account Manager
October 20
Description
• Create long-term, trusting relationships with customers • Oversee a portfolio of assigned customers • Develop new business from existing clients and actively seek new sales opportunities • Develop strong relationships with customers, connecting with key business executives and stakeholders • Prepare sales reports and answer client queries • Identify new business opportunities among existing customers • Liaise with cross-functional internal teams to improve customer experience • Collaborate with the sales team to achieve quotas while keeping clients satisfied
Requirements
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel) • Experience delivering client-focused solutions to customer needs • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail • Excellent listening, negotiation and presentation abilities • Strong verbal and written communication skills • BA/BS degree in Business Administration, Sales or relevant field
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