Patient Support Specialist

4 days ago

🇺🇸 United States – Remote

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Geode Health

WebsiteLinkedInAll Job Openings

Psychiatry • Psychology • Therapists • PMHNP • Mental Health

51 - 200 employees

⚕️ Healthcare Insurance

Description

• Schedule appointments for new and established patients • Monitor multi-channel inbound patient requests • Work with patients and insurance carriers to resolve patient billing inquiries • Maintain confidentiality of all patient information • Demonstrates flexibility to meet needs of internal and external customers • Other duties as assigned

Requirements

• 2-4 years in a healthcare environment required, preferably in billing, front office administration or call center • Must possess strong conflict resolution skills and the ability to multi-task while maintaining the highest-level of quality in every patient interaction • High School diploma or GED required

Benefits

• Competitive compensation • Flexible schedule • In-person and virtual patient visits • Comprehensive admin support (front office, accounting, finance, payroll, HR, etc) • Professional development opportunities • Clinical community, support, and leadership • Medical, dental and vision benefits • Life insurance • Short and long-term disability • Paid vacation and holidays • Matching 401k plan • State of the art technology