Sales Operation Manager

July 31

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All-in-one barbershop management platform

201 - 500

Description

• Oversee sales processes and user activities • Perform regular maintenance and updates on Salesforce • Stay informed about Salesforce capabilities • Manage and configure Salesforce for various applications • Ensure optimal functionality and integration of Salesforce tools • Be a self-directed owner of the core Revenue (Sales) Operations tech stack • Act as the primary contact for Sales Salesforce support • Conduct user training sessions and provide ongoing support • Implement and integrate third-party applications with Salesforce • Assist with new feature rollouts and functionality enhancements • Ensure data accuracy and integrity within Salesforce • Serve as a liaison between business users and external partners • Solve complex business challenges with scalable solutions • Maintain up-to-date documentation and best practices • Evaluate third-party solutions for compatibility and efficiency • Design and execute data integrations and updates • Manage project updates and cross-functional team collaboration • Provide support and training to ensure smooth project execution

Requirements

• 5+ years in a deep operational role with extensive Salesforce experience • Proficiency with lead routing tools (e.g., ChiliPiper) and sales workflow platforms (e.g., Salesloft, Outreach) • 3+ years of Salesforce experience and 2+ years with the Lightning platformAdvanced Salesforce Administration Certification preferred (+ any other Salesforce certifications are a plus) • Strong communication, project management, and collaboration skills • Ability to work with non-technical business leaders and manage stakeholder relationships • Self-driven with the ability to navigate ambiguous situations • Experience with audit/SOX requirements and CPQ systems is a plus