Field Enablement Program Manager - Customer Success

6 days ago

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000

💰 Secondary Market on 2020-11

Description

•GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. •The FE Program Manager, Customer Success Enablement is responsible for assisting with the tactical development and execution of Customer Success Enablement programs to ensure the GitLab Global Customer Success teams are equipped with the content, resources, tools, and training to differentiate, support, and position the GitLab solution effectively.

Requirements

•Customer Success background or working in a quota-carrying customer-facing role coupled with Enablement experience is a plus •Ability to continuously meet due dates and execute projects with positive impact from stakeholders. •Familiarity with Command of the Message is a plus. •Tech-savvy individual, able to quickly learn and adapt to new technologies as well as the ability to use GitLab. •Ability to thrive in a fast-paced and often ambiguous environment. •Creative and analytical problem-solving skills, bias for action, and agility, with high attention to detail. •Aligns with GitLab Values. •Familiarity with Google Suite and Content & Learning Management Systems is a plus.

Benefits

•Benefits to support your health, finances, and well-being •All remote, asynchronous work environment •Flexible Paid Time Off •Team Member Resource Groups •Equity Compensation & Employee Stock Purchase Plan •Growth and development budget •Parental leave •Home office support