Customer Success Manager

August 26, 2023

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Givzey

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Description

• Responsible for managing a defined book of business • Ensure customers successfully deploy, adopt, and maintain Givzey solutions • Drive adoption of tools, generate referrals, and drive customer loyalty • Strive to understand customer's needs and how Givzey can help them • Oversee implementation and training of Givzey Solutions • Create engaged clients and promote organic growth

Requirements

• Strong passion for Givzey's mission, E-commerce, and/or finance • Ability to work closely with functional teams internally • Minimum 3 months prior work experience, preferably in sales, customer success, or fundraising • Strong verbal and written communication skills • Self-motivated, detail-oriented, and strong time management skills • Creativity and strong critical reasoning skills • Willingness to take on greater responsibility and contribute to overall goals

Benefits

• Competitive salary • Opportunity to work with a mission-driven fintech solution • Chance to make a difference in the nonprofit sector