Human Resources Operations Specialist

November 10

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Contec Holdings

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Automated Test • Device Repair • Asset Recovery • Value-Added Warehousing • Order Fulfillment

1001 - 5000

Description

• Reporting to the Sr. Director, HR Operations, the HR Operations Specialist is responsible for providing a range of services in support of the Human Resources (HR) Operations function. • Working closely with employees, managers, the HR team and external contacts, this role provides exceptional customer service. • Serves as a first contact for HR-related needs by responding to incoming Workday cases, emails, and telephone calls. • This role provides comprehensive transactional support and coordination associated with onboarding, orientation, internal mobility, relocation, immigration, offboarding, and more. • Initiate and monitor a wide variety of transaction workflows in the Human Resources Information System (HRIS), currently Workday. • Provide accurate, prompt, and consistent assistance to employees, HR team members, and manager populations on an array of HR-related needs.

Requirements

• High School diploma and minimum two years full-time Human Resources employment. • Or equivalent combination of HR education and experience. • Broad knowledge of Human Resources-related laws, regulations, and policy as well as experience with innovative human resources-related programs and initiatives. • Experience interacting with and maintaining confidential information. • Experience using business/software tools and Human Resources Information Systems (HRIS). • Intermediate proficiency in Excel including pivot tables and VLOOKUP skills. • Strong analytical and problem-solving skills. • Solid verbal and written communication skills, including grammar, punctuation, and spelling. • Strong customer focus and results orientation. • Good organization, detail orientation and overall time management skills. • Demonstrated competency for handling multiple competing tasks and deadlines. • Good judgment with the ability to work independently and as part of a cohesive, respectful team. • Willingness to freely share information, knowledge and provide support. • Effective, tactful, and thoughtful communication both one-on-one and in a group setting.