Senior Enterprise Account Director

September 6

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Greenhouse Software

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Recruiting • Talent • HR • SaaS • Hiring

501 - 1000

Description

• Manage a book of business of strategic accounts • Drive consensus across stakeholders to achieve outcomes • Build strategic account plans for upsell opportunities • Maintain an active pipeline of forecasted renewals • Partner with Customer Success managers to address customer pain points • Position as a strategic partner to key stakeholders • Diagnose and mitigate churn risk • Improve internal operational processes

Requirements

• Demonstrated experience in renewals and expansion, working with enterprise accounts • Excellent project management skills • Experience solutioning for complex problems • Ability to lead complex negotiations • Deep understanding of Customer Success principles • Consultative approach to problem-solving • Experience in consulting or research, a plus • Experience with HR industry and SaaS, a plus • Your own unique talents

Benefits

• Medical, dental, and vision insurance • Basic life insurance • Mental health resources • Financial wellness benefits • Fully paid parental leave program • Short-term and long-term disability coverage • 401(k) plan and company match • Up to 13 scheduled paid holidays per calendar year • Up to 80 hours of paid sick leave • Non-exempt employees accrue 20-25 days of paid vacation time • Exempt employees have unlimited paid time off (PTO)