Grok Global Services
Market Research • Digital & Social Media • International Education • International Student Recruitment • Higher Education Internationalization
51 - 200
Director, Client Success - North America
2 days ago
Grok Global Services
Market Research • Digital & Social Media • International Education • International Student Recruitment • Higher Education Internationalization
51 - 200
Description
• Oversee and nurture relationships with North American institutions. • Develop and execute inside sales strategies for existing Grok clients. • Provide ongoing consultative support for clients. • Mentor North American Relationship Coordinators (RCs). • Collaborate with other directors and solution line heads. • Utilize data-driven insights to monitor client progress.
Requirements
• Bachelor's degree required; Master’s preferred. • 7+ years of experience in client success, relationship management, or a similar role in the international higher education sector. • Proven track record of building and managing strategic relationships with higher education institutions in North America. • Strong consultative sales experience with a focus on developing existing client accounts. • Knowledge of international student recruitment, enrollment strategies, and global higher education markets. • Excellent communication, leadership, and cross-functional collaboration skills.
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