Product Support Engineer - II

February 25

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Logo of Haemonetics

Haemonetics

Haemonetics is a company that provides a suite of innovative medical technology solutions aimed at improving the quality, effectiveness, and efficiency of healthcare. The company focuses on optimizing operations for plasma centers, enhancing patient care in hospitals, and driving efficiency in blood centers by offering advanced technologies that improve productivity, quality, and safety. Haemonetics is committed to advancing healthcare standards and creating better outcomes for patients through their technology and services.

Blood collection and separation technologies • surgical blood salvage systems • diagnostic products • software and information technology platforms • consulting services

1001 - 5000 employees

Founded 1980

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Supports Customers & Services by providing technical and operational device support. • Answers product support calls during normal business hours and provides after hours support as needed. • Installs, reviews, operates, maintains, repairs, and modifies equipment. • Provides service related guidance and training to customer personnel in the establishment of equipment operation, maintenance, inspection procedures and techniques. • Analyzes equipment failures to determine cause and recommends corrective action. • Participates and assists in planning phases related to installation, trials and evaluation of equipment and systems.

🎯 Requirements

• Minimum of Associate's Degree Required • 3 years of technical field experience with proven record of customer satisfaction. • Medical equipment experience.

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