DAS Support Engineer

February 25

Apply Now

Receive Emails with Similar Jobs

JMA Wireless

WebsiteLinkedInAll Job Openings

JMA Wireless is a company that specializes in providing advanced wireless communication solutions. They offer a range of products and services, including distributed antenna systems (DAS), private wireless networks, and transmission line systems. JMA Wireless is focused on enhancing connectivity across various industries, including sports, hospitality, education, manufacturing, and real estate. They are known for delivering seamless wireless experiences, such as those implemented at the JMA Wireless Dome at Syracuse University and the Allegiant Stadium. JMA partners globally to offer innovative and future-proof connectivity solutions, ensuring robust performance and scalability for complex environments.

Macro Wireless Infrastructure • Indoor and Outdoor TEKO DAS Platform • Compression Connector Technology • NWAV - Next Generation Antenna Technology • XRAN

501 - 1000 employees

📡 Telecommunications

🏢 Enterprise

📋 Description

• JMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. • The position will provide Remote Technical and Field Support for JMA DAS. • Support JMA customers and internal personnel. • Troubleshoot and resolve complex issues that have been escalated from Customers, Sales, Product Management, and Level 3 support. • Provide expertise and input to Engineering on suggested improvements to the JMA DAS product. • Experience with Spectrum Analyzer, PIM test sets, and Anritsu Site Master for sweep testing required. • Sense of urgency and attention to opening, updating, and closing tickets. • Strong organizational skills to follow internal procedures.

🎯 Requirements

• Bachelor’s degree in Electronics or Computer Science and/or equivalent 4 years’ experience. • Minimum 4 years of RF experience which included providing DAS commissioning and troubleshooting support. • Experience with iBwave, JDSU or similar. • Proficient using test equipment such as Spectrum Analyzer, PIM and Sweep testing. • Capable of troubleshooting complex in-building DAS and Passive DAS issues. • Expertise with all aspects of telecom transmission facilities, infrastructure. • Excellent communication/listening skills. • Customer-relationship building. • Experience with a customer-based ticketing system. • Willingness and ability to travel 50% of the time. • High degree of accuracy and attention to detail. • Proven ability to effectively meet customer's needs, build productive internal and external relationships and take responsibility for customer satisfaction.

🏖️ Benefits

• Immediate access to employee discounts, financial, legal, and/or childcare resources and support. • Comprehensive health and wellness coverage. • Monetary rewards towards health goals. • Company-provided personal protection benefits at no additional cost.