Manager, Partnerships and Business Development

November 3

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HappyFox

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Help desk • Cloud Help Desk • SaaS Help Desk • Ticket Support System • On-premise to Cloud migration and Vice versa

51 - 200

Description

• Manages up to 30 channel partners across a region. • Ideate and develop new solutions with partners in core ICPs - Customer Support, IT, Operations, Finance, HR teams. • Recruits partners and strengthens relationships to drive commitment to HappyFox products and solutions. • Participates in and coaches partners through planning, demand gen, and business dev to increase HappyFox commitment, capability and pipeline. • Manages Channel Partner relationships and pipelines. • Maximizes pipeline generation and activities to support. • Coordinates with cross-functional organizations effectively. • Maximizes partner revenue gen by managing all non-deal specific activities associated with partner recruitment, partner demand gen, and support. • Develops channel programs and recruits partners globally to make the channel a growth lever at HappyFox. • Coordinates and manages enablement efforts with HappyFox Partners and sales/solutions engineering. • Primary relationship owner with the partner. • Educate partners by coordinating and delivering ongoing training, skills transfer, driving demand generation and business development. • Ensure successful customer implementations through increasing the number and capability of skilled technical individuals at the partner. • Orchestrate resources to support partners and help strengthen relationships with HappyFox teams. • Ensure participation in marketing and channel strategy programs. • Maintain senior-level relationships to gain commitment and ensure HappyFox is top of mind for partner business leaders (e.g. included in annual/quarterly business plans, reviews). • Monitor and provide insight into the partners’ business and technical service capability, financial results, and investment in selling HappyFox products and services. • Facilitate internal resources, and investments needed to execute the business plans in order to help meet business goals. • Develop cadences with all partners and do joint sales clinics and reporting. • Completely own the relationship and joint success with partners. • Coordinate sales demos, partner ordering, and partner enablement.

Requirements

• Experience in pipeline build with partners including planning, gaining senior sponsorship, delivering sales training, sales coaching, managing timely execution and follow-up. • Relationship building to develop and strengthen partner relationships. • Planning and financial skills including business planning and basic knowledge of economics of the channel ecosystem. • Knowledge of HappyFox and understanding of how HappyFox products create value for customers. • Ability to help partners communicate value proposition to customers. • Understanding of partners’ and customers’ business needs. • Prospecting skills – ability to recruit new partners. • Ability to engage, excite, influence and coordinate both partners and across HappyFox teams. • Selling experience and ability to provide guidance to partners on selling and closing skills. • Presentation skills in a 1-many environment to deliver HappyFox messages and positioning to partners.