hims & hers
Hims & Hers is a 100% online healthcare platform that provides personalized care and consultation for sexual health, hair regrowth, weight loss, skincare, and mental health. With over 2 million subscribers, Hims & Hers connects patients with licensed healthcare professionals, offering prescription medications and ongoing support delivered directly to their doors. The platform aims to make healthcare accessible, affordable, and discreet, ensuring that users can manage their treatment conveniently through an app.
Lead CRM Analyst - Marketing
March 12
hims & hers
Hims & Hers is a 100% online healthcare platform that provides personalized care and consultation for sexual health, hair regrowth, weight loss, skincare, and mental health. With over 2 million subscribers, Hims & Hers connects patients with licensed healthcare professionals, offering prescription medications and ongoing support delivered directly to their doors. The platform aims to make healthcare accessible, affordable, and discreet, ensuring that users can manage their treatment conveniently through an app.
📋 Description
• Hims & Hers is a public company focused on health and wellness solutions. • Seeking an experienced CRM analytics leader to join the Marketing Analytics team. • Drive insights, make strategy recommendations, and own testing across CRM programs. • Analyze customer data to extract insights and trends; use statistical techniques.
🎯 Requirements
• Bachelor’s or Master’s degree in Computer Science, Data Analytics, or related field • 8+ years of Analytics experience • 5+ years of experience in CRM Analytics, with a track record of influencing strategy • Proficiency with CRM platforms such as Braze, Hightouch, Jacquard, and Lob • Expert proficiency with SQL, experience with BiqQuery a plus • Experience Python and/or R • Experience with data visualization software such as Tableau Desktop or Looker • Proven track record of understanding customer journey mapping and CRM program management best practices • Ability to align analytics with strategic business goals and to influence decision-making with data-driven recommendations • Detail-oriented and exceptionally organized. Able to prioritize and manage multiple projects in a fast-paced, ambiguous environment
🏖️ Benefits
• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • Employee discounts on hims & hers & Apostrophe online products • 401k benefits with employer matching contribution • Offsite team retreats
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