Channel Account Manager

March 15

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Huntress

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Huntress is a cybersecurity firm that provides managed detection, investigation, and response solutions to protect endpoints, identities, and email environments. It offers a platform with managed EDR, security awareness training, ITDR for Microsoft 365, and SIEM solutions, all supported by a 24/7 Security Operations Center. Huntress is designed to secure small and medium-sized businesses against cyber threats. Their services help organizations across industries, ensuring robust protection and compliance, especially in environments like education, finance, healthcare, manufacturing, and government.

Cyber Breach Detection • Incident Response • Endpoint Protection • Malware Analysis • Managed Services

201 - 500 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

📋 Description

• Reports to: Manager, Channel Account Management • Location: Remote US • Compensation Range: $66,000 base with additional potential variable of $44,000, plus equity • What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. • Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. • We protect 3M+ endpoints and 1M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. • What You’ll Do: As an Account Manager, you will join a team of sales professionals focused on driving Annual Recurring Revenue growth through cross-selling of additional products and the expansion and retention of the installed products across our customer and partner base. This role is critical in expanding our relationships with customers and partners while helping them deliver industry-leading cybersecurity to their customers through the Huntress platform. • This is an individual contributor role focused on net dollar retention through cross-selling and expansion of product usage, gross dollar retention, partner loyalty, customer and partner satisfaction, and everything growth and success after the initial sale. • Reporting to the Manager of Account Management, this is a high-impact, high-visibility role. Success in this velocity motion will be measured by expansion and retention metrics and the ability to maintain high activity levels and deliver outcomes across your customer and partner base. • Responsibilities: Achieve assigned quota based on both expansion metrics and renewal rates in a velocity sales motion, Work with partners to be a trusted advisor delivering solutions that increase customer and partner satisfaction, grow partner adoption, and deliver exceptional quality service, Maintain and reinforce Huntress’ culture, Build and maintain strong relationships with multiple contacts within assigned partner organizations, Execute a customer and partner engagement process to ensure great communication with our existing customers and partners.

🎯 Requirements

• 2+ years of experience in Account Management, Channel or Direct Sales roles, ideally focused on mid-market and below • Knowledge of the MSP space, preferably related to the cyber-security industry, is a plus • Experience with Salesforce or other similar CRM platforms • Strong bias to action and ability to get things done efficiently and effectively

🏖️ Benefits

• 100% remote work environment - since our founding in 2015 • Generous paid time off policy, including vacation, sick time, and paid holidays • 12 weeks of paid parental leave • Highly competitive and comprehensive medical, dental, and vision benefits plans • 401(k) with a 5% contribution regardless of employee contribution • Life and Disability insurance plans • Stock options for all full-time employees • One-time $500 reimbursement for building/upgrading home office • Annual allowance for education and professional development assistance • $75 USD/month digital reimbursement • Access to the BetterUp platform for coaching, personal, and professional growth