Associate Account Manager

November 5

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My Digital Brand

Digital Branding β€’ Social Media β€’ LinkedIn β€’ Personal Brand

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Description

β€’ Responsible for maintaining and retaining customer relationships for waste services. β€’ Make outbound and receive inbound calls to retain business. β€’ Develop knowledge of available services and pricing. β€’ Perform contractual re-signs on existing customers. β€’ Proactively communicate with customers in support of pricing initiatives. β€’ Utilize Salesforce for scheduling and documentation of activities. β€’ Responsible for capturing customer emails and minimizing customer credits. β€’ Increase customer penetration by selling full suite of products. β€’ Regularly meet with Sales Manager to review customer retention activities.

Requirements

β€’ High school diploma or G.E.D. (Required) β€’ Minimum of 1 year of customer service experience. (Required) β€’ Waste or transportation industry experience (Preferred).

Benefits

β€’ Comprehensive medical benefits coverage. β€’ Dental plans and vision coverage. β€’ Health care and dependent care spending accounts. β€’ Short- and long-term disability. β€’ Life insurance and accidental death & dismemberment insurance. β€’ Employee and Family Assistance Program (EAP). β€’ Employee discount programs. β€’ Retirement plan with a generous company match. β€’ Employee Stock Purchase Plan (ESPP).

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