Senior Sales Solutions Specialist - CCaaS

March 24

๐Ÿˆ Alabama โ€“ Remote

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๐ŸŒต Arizona โ€“ Remote

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+33 more states

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โฐ Full Time

๐ŸŸ  Senior

๐Ÿค‘ Sales

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Logo of Intermedia Cloud Communications

Intermedia Cloud Communications

Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.

Hosted Microsoft Exchange โ€ข Hosted PBX โ€ข File sharing โ€ข Onboarding โ€ข Migration

1001 - 5000 employees

๐Ÿค B2B

๐Ÿข Enterprise

โ˜๏ธ SaaS

๐Ÿ’ฐ Venture Round on 2017-02

๐Ÿ“‹ Description

โ€ข Looking for a talented, solution-selling individual with specialized experience in contact center sales. โ€ข Primary goal is to upsell current customers and assist in closing potential customers. โ€ข Qualifying opportunities and help perform needs assessment, engaging with partner and technical resources. โ€ข Creating, delivering, and managing client presentations, proposals and supporting regular business reviews. โ€ข Utilizing winning, solution-selling techniques to establish value and effectively guide sales processes to close. โ€ข Partnering with sales Account Executives and Partner Sales Executives to upsell current customers and assist in closing potential customers. โ€ข Developing go-to-market strategies across various co-sell models (Intermedia Direct, Intermedia Channel Core and Advisor, Service Providers). โ€ข Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and providing recommended solutions. โ€ข Delivering inspiring CCaaS and AI sales training sessions to drive channel and direct sellers activity.

๐ŸŽฏ Requirements

โ€ข 5+ years of CCaaS Direct Sales experience โ€ข Expertise in contact center management principals and ability to provide insights to end users โ€ข Deep understanding of UCaaS and CCaaS vendors and their solution sets โ€ข Strong grasp of solution and value-based selling, for both SMB and Enterprise applications โ€ข Knowledge of Unified Communication & Contact Center in the carrier (service provider) space โ€ข Superior verbal/written communication and listening skills; A must given the diverse roles and types this individual will engage with. โ€ข Comfortable with trade show contributions and speaker duties โ€ข Willingness and able to travel as needed (<50% of job)

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