Remote Customer Service Representative

November 5

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iSales Solutions LLC

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Website and Application Development/Maintenance • Lead Generation and Appointment Setting • CRM

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Description

• Call Center Representative to solve customer issues and inquiries • Accept ownership for customer satisfaction • Manage inbound and outbound calls • Follow communication scripts • Identify customers’ needs and provide solutions • Build sustainable relationships with customers • Keep records of conversations in the call center database • Attend educational seminars for improvement

Requirements

• Your internet connection speed greater than or equal to a download rate of 200 Mbps and an upload rate of 50 Mbps • You can connect to your internet provider's service with a hard-wired connection? • You able to provide a professional setting while working that is free from noise or distraction? • Education: High school or equivalent (Required) • Experience: Customer service: 3 years (Required) • Call center: 3 years (Required) • Data entry: 1 year (Required) • Administrative: 1 year (Required) • English (Required)

Benefits

• 100% Paid training • Work From Home • Medical, Dental & Vision Insurance • 401k with company match • 9 Paid Holidays • Paid time off • Sick Time • $750 Referral Bonus Program • $100 Annual Boot Voucher • $100 Annual Rx Safety Eyewear Voucher • Voluntary Short/Long Term Disability • Voluntary Life Insurance • Employee assistance program • Health savings account • Tuition reimbursement