J.D. Power
Market Research • Analysis • Insights • Data and Analytics • Customer Experience Management
501 - 1000 employees
Founded 1968
Customer Support Representative
5 days ago
J.D. Power
Market Research • Analysis • Insights • Data and Analytics • Customer Experience Management
501 - 1000 employees
Founded 1968
Description
• Entry-level full-time customer service position • Work with clients via email and phone • Perform light diagnosis and data entry to provide outstanding service
Requirements
• Strong understanding of Microsoft excel and other MS Office tools, CRM and ticketing tools • Excellent interpersonal, verbal, and written communication skills • Superior analytical and organizational skills with attention to detail • Ability to work in a fast-paced and rapidly changing environment • Outgoing, enthusiastic and self-motivated • High level of tact, diplomacy and negotiation skills required
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