Linux Platform Support Specialist

4 days ago

Apply Now
Logo of ServerHub

ServerHub

Dedicated Servers β€’ VPS Servers β€’ Cloud VPS Hosting β€’ Infrastructure as a Service (IaaS) β€’ Reseller Hosting

11 - 50 employees

Founded 2001

🏒 Enterprise

πŸ’° $1.3M Debt Financing on 2015-05

Description

β€’ Manage ticketing queue and troubleshoot customer issues. β€’ Collaborate with internal teams to improve platform stability and performance. β€’ Provide feedback to shape product decisions. β€’ Meet performance goals in a fast-paced environment.

Requirements

β€’ Basic knowledge of Linux and IaaS concepts. β€’ Experience with cPanel (DNS records, PTR, MX, A records). β€’ Familiarity with troubleshooting tools like Ping, Traceroute, and memory checks. β€’ Understanding of IP networking, VPNs, DNS, and firewalls. β€’ Hands-on experience with Control Panels (KVM/VPS) for service management. β€’ Nice to Have: Scripting experience (Ruby, Python, Bash, PHP, Go). β€’ Knowledge of tools like Docker, Kubernetes, and monitoring platforms (Prometheus, DataDog, etc.). β€’ Familiarity with web hosting technologies and backup tools (Puppet, Chef).

Benefits

β€’ Paid Sick leave β€’ Vacation Leave β€’ Employee Care Packages β€’ Fully Work From Home position

Apply Now

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