4 days ago
• Customer Engagement Manager drives retention and growth in Kaplan's mid-tier educational account portfolio • Focus on account growth through strategic planning and sales collaboration • Essential skills include communication, problem-solving, data analysis, and customer-centric mindset • Monitor account health, provide exceptional support, and drive loyalty through insights
• Bachelor's Degree, Business or related field, or Associate’s Degree with four years of experience • 4+ years of experience working in customer experience, account management, or program management with a large portfolio of accounts • Process management • Attention to detail • Customer relationship management • Strategic analysis • Cross functional collaboration • Matrix management • Excellent presentation skills • Master’s Degree or MBA (preferred)
• Remote work providing flexible work/life balance • Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure) • Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members • Competitive health benefits and new hire eligibility starts day-1 of employment • Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities • And so much more!
Apply Now4 days ago
Serve as a trusted advisor as a Customer Success Manager for Thomson Reuters legal solutions, ensuring customer satisfaction and success.
🇺🇸 United States – Remote
💵 $101.5k - $207.4k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
4 days ago
Join Vi as a Customer Success Manager focusing on Pharma brands. Drive marketing strategies to lower CPA.
4 days ago
Manage and nurture relationships as a Senior Customer Success Manager for Vi Engage. Oversee mid-size fitness accounts and large health plans, ensuring client requirements are fulfilled.
5 days ago
Onboarding Manager guiding new customers for a construction finance SaaS startup, ensuring seamless integration and success.
🇺🇸 United States – Remote
💵 $72k - $95k / year
💰 $15M Series A on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
5 days ago
Lead Customer Success operations to enhance patient engagement processes at CipherHealth. 4-6 years experience in fast-paced SaaS environments required.
🇺🇸 United States – Remote
💵 $125k - $135k / year
💰 Debt Financing on 2020-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor