Director of Solutions Consulting

2 days ago

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Logo of Kustomer

Kustomer

customer experience • customer service • CRM • CX • SaaS

201 - 500 employees

Founded 2015

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 $60M Venture Round on 2023-05

Description

• About Kustomer: Industry-leading conversational CRM platform. • Kustomer empowers businesses to operate efficiently and deliver personalized service. • Head of Solutions Consulting responsible for leading Kustomer’s solutions consulting practice. • Guide technical aspects of Kustomer pre-sales cycle. • Strategic Leadership and influencing decisions on roadmap. • Coach and mentor team members for ongoing execution improvement.

Requirements

• 10+ years of leading solutions consulting teams with Mid Market/Enterprise software selling experience • 15+ years of Mid Market/Enterprise solutions consulting experience in SAAS companies • Experience selling into various levels of an business up to and including executives at enterprise-level organization • Experience in Sales Methodologies: MEDDPICC, SPICED, Sandler preferred • Excellent interpersonal, communication, persuasion, presentation, and writing skills • CRM, Contact Center, or Customer Service Experience required • Knowledge in web/scripting technologies, HTML, CSS, JavaScript, and SaaS applications • Stellar discovery and problem-solving skills with the uncanny ability to understand a prospects pain points and properly position a software solution to those pain points • Bachelor's degree or relevant professional experience • May include traveling up to 50 percent of the time

Benefits

• Competitive salaries • Stock options • 100% healthcare coverage • 401K • WiFi and Mobile reimbursement • Generous vacation policy

Apply Now

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