National Account Manager - Foodservice

March 25

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Lavazza Group

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Lavazza Group is a renowned coffee brand known for producing high-quality coffee products. Established in Italy, Lavazza is committed to sustainability and innovation in the coffee industry, providing a wide range of coffee blends for both the retail and food service sectors. The company emphasizes customer satisfaction while enhancing the online experience through its website, which utilizes cookies to optimize performance and personalization.

Coffee • Coffee Roasting • Coffee Global Manufactures • Coffee Retail • FMCG

5001 - 10000 employees

🤝 B2B

👥 B2C

🛍️ eCommerce

📋 Description

• Manage existing clients to retain, enhance brand awareness, and increase profitable sales. • Work with clients and our internal team to develop programs suited to customers’ needs, including branding materials, equipment recommendations, and training guidelines and schedules. • Work with clients on all branding elements • Lead communication to the Regional Sales Directors of National Account programs that will be executed at the regional level. • Manage all aspects of customer programs, including pricing, equipment programs, service, and marketing programs. • Track and coordinate new pricing and contracts and manage contract renewals. • Travel as needed to support customer and employer requirements, including occasional weekend events and travel. • Identify, develop, and manage active pipeline of strategic national targets. • Strong technical knowledge of coffee and espresso equipment, including service and maintenance programs. • Experience collaborating with internal teams and equipment manufacturers to support customer programs. • Understanding of Lavazza products and effective brand sales strategies. • Expertise in container order logistics, including product mix and timing. • Familiarity with distribution networks and partners in the away-from-home sector. • Experience calling on national, multi-unit operators in the hospitality, cruise line, and travel channels (existing relationships a plus).

🎯 Requirements

• Bachelor’s degree preferably in Business Management, Marketing, or related field. • 6+ years in progressive senior level sales positions in the beverage industry (Coffee preferred) • Microsoft Office proficiency is required; experience using CRM systems preferred • Travel expectations: Ability to travel up to 50% including overnight • Strong communicator with urgency, negotiation, and relationship-building skills. • Excellent project management, multitasking, and time management abilities. • Self-motivated, professional, and adaptable with high integrity. • Trustworthy team player who thrives in fast-paced environments.

🏖️ Benefits

• Competitive Medical, Vision, Dental Benefits • 401K Package • Employee Assistance Program • Car Allowance • Ability to be barista certified • Tuition Reimbursement • Performance Development Plans • Employee Discounts • Free coffee, anytime!