Director of Key Account Management

6 days ago

Apply Now

Receive Emails with Similar Jobs

LegitScript

WebsiteLinkedInAll Job Openings

Compliance • Merchant Monitoring • Transaction Laundering Detection • Internet Monitoring • Brand Monitoring

201 - 500

Description

• Lead and manage a team of Key Account Managers. • Set short- and long-term goals for the Key Account Management team. • Guide the team to act as the main point of contact for key accounts. • Oversee the development and execution of account strategies to achieve revenue targets. • Work closely with the Customer Success and Product teams for successful service delivery. • Lead contract negotiations for key clients. • Support Key Account Managers in developing comprehensive account plans.

Requirements

• 10+ years of experience in Account Management, Sales, or Customer Success, with 5+ years in a leadership role managing key or strategic accounts, preferably in a SaaS or technology-focused company. • Proven experience in managing multiple teams and stakeholders, demonstrating the ability to align teams towards achieving common goals. • Strong experience in contract negotiation, with a track record of delivering successful outcomes for both the company and clients. • Experience using CRM software such as Salesforce and knowledge of account planning methodologies. • Excellent communication, time management, and problem-solving skills, with the ability to use good judgment and make strong independent decisions. • Ability to inspire and lead a team, fostering a collaborative and positive work environment. • Strong interpersonal skills, with the ability to build and maintain effective relationships with clients and team members. • Deep knowledge of client relationship management best practices, including client retention, satisfaction, and growth strategies. • Willingness to set and maintain high standards of performance for self and the team, consistently striving for excellence. • Ability to stay updated on market trends, industry developments, and emerging opportunities.

Benefits

• Multiple Medical plans (one with $0 employee premium option) • Dental & Vision plans • 401k with company match and immediate vesting • Generous paid time off package and 11 paid holidays • And much more!