Customer Success Associate - Trilingual

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Lendbuzz

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Big Data • Machine learning • Analytics • Loans • Car Loans

201 - 500

💰 $20M Debt Financing on 2023-06

Description

• At Lendbuzz, we believe financial opportunity should be more personalized and fair. • We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. • We are seeking a trilingual Customer Success Associate fluent in Spanish, Portuguese & English, with 2-5 years in a call center environment. • This position requires availability during standard business hours, Monday through Friday, from 12:00 PM to 9:00 PM Eastern Standard Time (EST).

Requirements

• Fluency in both Portuguese and English is required; proficiency in Spanish is a plus • 2-5 years of experience in a call center environment handling a high volume of calls • Enthusiasm for engaging in conversations and continuously learning from and educating customers • Passion for technology and a willingness to stay updated on industry trends • Clear, personable, and informative communication skillsCuriosity, motivation, and a drive to tackle new challenges • Strong team player who is comfortable both providing and seeking assistance • Adaptability to thrive in a dynamic and evolving environment • Ability to maintain composure and efficiency in a fast-paced settingEagerness to take on new tasks and solve problems in real-time